Skip to main content
Two women sit at a table, smiling and talking, with coffee cups and a smartphone in front of them.

FAQs

Frequently Asked Questions

Find answers to common questions about leasing, amenities, pet policy, smart home features, parking, and more at The Reserves of Thomas Glen in Shepherdsville.
What parking options are available at this community?
The Reserves of Thomas Glen offers detached garages to lease as well as free surface lot parking.
Does it cost anything to apply at this community?
No, It is free to apply for an apartment with SMARTLEASING! After you are approved, you will have the option to pay a reservation fee to hold your apartment.
What are your pet policies?
Venterra allows up to 3 pets per apartment with no weight limit. Please contact a member of our team for restricted breeds and information on fees, deposits, and rent.
What is Venterra’s AutoPay Discount, and how much can I save?
Sign up for AutoPay in SMARTHUB and receive a $20 discount on your rent each month! Exclusive to Venterra.
When is garbage collection? When is doorstep trash pickup?
Garbage is collected on Our compactor is Available 24 hours a day. .

Find Your Home at The Reserves of Thomas Glen

1 Bedrooms from $1,181 
2 Bedrooms from $1,267